Policies

PAYMENT

We accept all major credit/debit cards that are processed through our shop. We also accept payments through PayPal and our Gift Cards.

A 9.25% sales tax will be applied to all Tennessee residents.

Cancellation of your order must be requested prior to shipment.

 

SHIPPING

We do our very best to ship within 1-3 business days! All orders are shipped First Class through USPS. If you need your order sooner, please contact us for shipping upgrades.

We happily ship worldwide! Every order comes with a custom's tracking number, but once it leaves the USA we are no longer able to track your package. Most packages arrive to international doorsteps within 8-21 days.

INTERNATIONAL BUYERS PLEASE NOTE: Any and all customs fees/taxes/duties etc. are the responsibility of the buyer and are not part of shipping fees. Any packages returned from refusal of customs fee payments will not be refunded original shipping charges. A full refund of the item only (minus shipping) will be given once the package has been received by us.

 

RETURNS/EXCHANGES

The Vintage Honey Shop wants everyone to be 100% satisfied with each and every purchase. We will accept returns of any non used items (example, baby chomping on necklace would be considered being used) up to 7 days after you receive your item. All tee shirts must have the original tag still attached to be returned.  Exchanges will be based on produce availability. We will not be able to accept returns on products with any type of residue such as stains, makeup or deodorant. Before you return your item, please contact us so that we can let you know how to return an item back to us. We will refund/exchange your item minus shipping.

In the rare occasion that your item has a defect, it must be brought to our attention within 60 days of purchase to have it exchanged. However, items damaged by misuse from the customer can not be returned or exchanged. For example, mold or mildew caused by soaking or putting necklace in washing machine or can not be replaced. Teething rings that have cracked due to dropping or hitting hard objects will also not be replaced. It is the right of The Vintage Honey Shop to accept or deny any exchanges or returns.

Please note, Mildew/mold can occur if necklace is not hand washed & allowed to properly air dry as recommended by this shop. Like all wood products, they should never be submerged in water.